Staff now well-equipped with skills to deal with a fire related emergency

Customer

Audley Court Ltd has been managing retirement villages for more than 10 years, but their experience of providing high-quality retirement properties and care for older people goes back much further. In 1983, the company’s current Chief Executive, Nick Sanderson, developed the conventional care home concept into something completely different; the UK’s first luxury retirement villages.

Their mission is to be the most trusted provider of luxury retirement in the UK. They also provide care for older people in their own homes, promoting independence in later life.

Challenge

The challenge for Synergy was to provide fire training for the company’s staff, in order to comply with current fire and safety regulations. The company also wanted to train individuals looking to enhance their skills and become fire wardens.

Solution

Synergy had previously delivered fire training to staff at Audley Court Ltd. We carried out this training again with a new team of delegates. The training included showing how fires are often caused and how they spread; fire prevention skills; how to respond to a fire calmly and safely, how to operate a fire extinguisher and carry out an evacuation.

Outcome

In total 96 members of staff attended courses held in Derbyshire, Berkshire, Yorkshire and Buckinghamshire with the company wanting them to have a better appreciation of how fires can be caused and how to deal with them effectively. They also wanted them to feel confident handling fire extinguishers. At the end of the course, delegates said they now feel they have a better appreciation of the dangers of fire. They also said they are well equipped with the skills to deal with a fire-related emergency at the retirement homes they work at.

Julie Wells, Learning & Development Facilitator at Audley Court said: “I would definitely recommend Synergy to others. Matt is very knowledgeable about his subject. He is well prepared and efficient in his manner. He travelled a long way to carry out our training and was flexible in his approach.”